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Five Steps to Safer Health Care

The following information was provided by the Agency for Health Care Policy and Research, U.S. Department of Health and Human Services.

Patient safety is one of the Nation's most pressing health care challenges. A recent report by the Institute of Medicine estimates that as many as 44,000 to 98,000 people die in U.S. hospitals each year as the result of lapses in patient safety.

This fact sheet tells what you can do to get safer health care.

This fact sheet was developed by Federal agencies in the Quality Interagency Coordination (QuIC) Task Force, in partnership with other health care purchasers and providers. The QuIC and its public- and private-sector partners are all working together to make the U.S. health care system safer for patients and the public.

1. Speak up if you have questions or concerns. Choose a doctor who you feel comfortable talking to about your health and treatment. Take a relative or friend with you if this will help you ask questions and understand the answers. It's okay to ask questions and to expect answers you can understand.

2. Keep a list of all the medicines you take. Tell your doctor and pharmacist about the medicines that you take, including over-the-counter medicines such as aspirin, ibuprofen, and dietary supplements like vitamins and herbals. Tell them about any drug allergies you have.

Ask the pharmacist about side effects and what foods or other things to avoid while taking the medicine. When you get your medicine, read the label, including warnings. Make sure it is what your doctor ordered, and you know how to use it. If the medicine looks different than you expected, ask the pharmacist about it.

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